Return Process Steps:
Enter your email and order number (make sure the SP in your order number is capitalized " SP1234 ")
Select the items you’d like to return and a label will be generated for you.
You will be prompted to select a return box size: If shipping the item back in a Poly Bag please select ( 1 x 9 x 17 ) if you are shipping the item back in a small box please select ( 5 x 13 x 17 ) Don't worry this is an estimate and does not have to be exact.
A refund will be issued as soon we receive the item. The amount refunded will be less $5.00 to account for return shipping charges. If you ship the item yourself you will be refunded the full amount.
We will not refund Sale items, even if you ship them back to us, so please check your sales order before shipping out.